Product Care

Thewlis & Gregson Product Care Guide

Thank you for choosing a Thewlis & Gregson product. To ensure the longevity and optimal performance of your items, please follow these care guidelines.

1. Leather Finishes:
a. Cleaning: Use Thewlis & Gregson recommended leather cleaner and a soft, damp cloth to gently wipe the leather surface.
b. Protection: Avoid exposure to direct sunlight and extreme temperatures. Keep away from sharp objects to prevent scratches.
c. Maintenance: Periodically apply Thewlis & Gregson recommended leather conditioner to keep the leather supple and hydrated.

2. Painted Surfaces:
a. Cleaning: Wipe painted surfaces with a soft, damp cloth using Thewlis & Gregson recommended cleaner.
b. Avoid Abrasives: Do not use abrasive cleaners or harsh chemicals, as they may damage the paint finish.
c. Avoid Impact: Prevent impact or sharp objects from coming into contact with painted surfaces.

3. Chrome Finishes:
a. Cleaning: Clean chrome surfaces with Thewlis & Gregson recommended chrome cleaner using a soft cloth.
b. Polishing: Periodically polish chrome finishes with a soft, dry cloth to maintain shine.
c. Avoid Scratches: Be cautious to avoid scratching chrome surfaces with abrasive materials.

4. General Maintenance Tips:
a. Servicable Parts: For components designated as servicable, gently clean with a soft cloth or brish and, if necessary, lightly oil moving parts using Thewlis & Gregson recommended lubricants.
b. Avoid Solvents: Do not use solvents or aggressive cleaning agents on any part of the product.
c. Regular Inspection: Periodically inspect your product for loose screws or bolts and tighten them as needed.

5. Warranty Concerns:
a. If you have any concerns about the performance or condition of your Thewlis & Gregson product, refer to our Warranty Terms and Conditions provided with your purchase or by following the link on our website.
b. Contact Thewlis & Gregson Customer Service for assistance in addressing warranty-related issues.

6. Additional Recommendations:
a. Always follow the care instructions provided by Thewlis & Gregson for specific products.
b. Keep your product away from direct heat sources, excessive moisture, and harsh environmental conditions.

Remember, proper care enhances the longevity and aesthetics of your Thewlis & Gregson products. Following these guidelines will help you enjoy your items for years to come.